GENERAL TERMS & CONDITIONS

  • These terms and conditions apply to any use of the website ypnosia.com and its pages (hereinafter “Website”) and the legal relationship between the operator of the Website (“Operator”: Ypnosia Fashion Staub, based in Zurich, Switzerland) and the User.

  • The User is responsible for ensuring that the content of the data transmitted to the Operator is accurate, complies with the law and the rights of third parties and does not offend common decency.

  • The Operator does not guarantee the accuracy, completeness, reliability or quality of the published or transmitted content.
  • Liability claims against the Operator, which result from the use or non-use of the information provided or the use of incorrect and incomplete information, are excluded.

  • The Operator is not responsible for direct or indirect links to external websites.
  • The Operator has no influence on the linked sites.
  • For illegal, incorrect or incomplete contents and in particular for damages resulting from the use or non-use of such information, only the Provider of the linked site is liable.

  • The Operator shall only be liable for damage resulting from access to its website (in particular for failures, interruptions and malfunctions) if the Client can prove gross negligence.
  • The Operator shall not be liable for any deterioration in the quality of access to Ypnosia Fashion’s services in the event of force majeure or events beyond the Operator’s control, in particular in the event of failure of the communication network.

  • The exclusive place of jurisdiction for all disputes arising between the Operator and the User is Zurich, Switzerland.
  • The legal relationship between the Operator and the User is governed by Swiss law.

  • Ypnosia Fashion Staub, Gehrenholz H5, 8055 Zurich, Switzerland, Managing Director: Fulvia Staub-Mastellone, phone +41 79 207 31 75, info@ypnosia.com (hereinafter “Ypnosia Fashion” or “we”), operates an online boutique at the internet address www.ypnosia.com (the “Website”).
  • All orders placed by the customer via the Site are subject exclusively to the general terms and conditions set out below, which are valid at the time the order is placed.
  • We do not accept any other terms and conditions of the customer.

  • The languages available for contracts are English and German.
  • The presentation of items on our website does not constitute an offer by Ypnosia Fashion to enter into a contract of sale.
  • The products available in our online boutique are merchandised using digital image representations of actual items. Minor differences may occur as a result of this process, but these cannot in any way be considered as product defects.
  • By sending us the order form provided on our website, you are making a binding offer to enter into a contract of sale with us. You make an offer by entering all the required information during the ordering process and submitting the order form.
  • You will be given the opportunity to check your details and correct any errors before submitting your offer.
  • On receipt of your order we will send you an order confirmation. Please note that our order confirmation does not constitute acceptance of your offer to enter into a contract, but is for information purposes only.
  • The sales contract between you and Ypnosia Fashion only comes into effect once we have accepted the offer by dispatching the products ordered. The products will not be dispatched until the full amount has been credited to our account.
  • The delivered products remain our property until the purchase price has been paid in full.
  • Ypnosia Fashion has the right to refuse any offer without giving reasons, in particular if there are reasonable grounds to suspect that the items purchased via the Internet are intended for resale on a commercial basis.

Data protection

    • Data protection is part of our customers’ right to privacy; we take this issue very seriously and only retain the information that is essential for our customer care and service. We operate in accordance with the E-Commerce Code of Ethics issued by the ASVPC (Swiss Association of E-Commerce Merchants).
    • When creating an account, we ask our customers to provide personal information such as gender, first and last name, email address, postal address and telephone number. Fields marked with an asterisk are required to process orders. We cannot process orders without this information.
    • None of the information will be disclosed to third parties, with the exception of our service partners who only need the relevant data to process orders, payments and deliveries. They have no right to use the information for their own purposes. The flow of information is therefore kept to a minimum.

Cookies

    • Ypnosia Fashion uses so-called session cookies. Their sole purpose is to record the customer’s transactions, facilitate further visits to our site and future orders by allowing us to tailor our offer to the customer’s preferences.
    • You can adjust the acceptance of cookies at any time via our cookie banner.

Googles Analytics

    • Ypnosia Fashion uses Google Analytics to compile anonymous reports on the activity of users of the Ypnosia Fashion online boutique. Google Analytics is a tool that is only used for internal market analysis, as we want to adapt our website services to our customers’ needs.

Social Plug-ins

    • Ypnosia Fashion may use so-called social plug-ins. Social plug-ins are special tools that allow social networking features to be integrated directly into our websites (e.g. the “Like” button on Facebook).
    • All social plug-ins on our websites are identified by the logos of the relevant social network. When you visit a page on our websites and interact with a plug-in (e.g. click the “Like” button) or decide to post a comment, the information is transmitted directly from your browser to the relevant social network, which stores it.
    • For information on the purposes, nature and methods of collection, processing, use and storage of personal data by social networks and how to exercise your rights, please refer to the social network’s privacy policy.

  • Any personal information collected on our site (address, purchases, etc.) is treated with strict confidentiality. Our customers can easily edit or delete this information at any time along with their login, account or address via
    • “My Account”
      • “Account details”.

  • We reserve the right to amend the above terms and conditions of sale, the latest version of which is always displayed.
  • Version : 30. April 2024.
  • The terms and conditions of use of our website are subject to Swiss law and their meaning is to be determined in accordance with Swiss law.

  • Content, images, graphics, audio, video and animation are subject to copyright registration and intellectual property laws.
  • Some of our web pages contain images provided by third parties (suppliers, business partners), which are also subject to copyright, trademark protection and other related intellectual property laws.
  • It is therefore strictly forbidden to copy them, whether for publication or commercial use, or to process or use them for other purposes or on other sites, without the express prior authorisation of Ypnosia Fashion.